As the capabilities of various forms of electronic communication increase, so do the sophistication and complexity of business phone systems. These cutting-edge methods are superior replacements for the antiquated methods of communication that have been in use for decades. Unfortunately, as is the case with most cutting-edge innovations, a number of urban legends and unfounded beliefs have developed around these new forms of communication, making some businesses apprehensive about upgrading to the most cutting-edge phone systems.
If you want to make the appropriate technological choice, rather than blindly adopting the latest and greatest just because it’s cool, you should educate yourself on the realities (and myths) of virtual phone systems. So that you have a better grasp of the topic, let’s take a look at the six most widespread misunderstandings of business telephony systems.
Digital Phone Lines Are Not As Good
That’s because they’re superior. This may not have been the case in the very first days of online phone calls. However, the technology is no longer cutting edge – it’s been around long enough to be fine-tuned – network connectivity has advanced greatly. It’s fully developed and high-tech, so you can forget about static, echoes, and delays in your audio.
It’s Not Reliable
Depending on the setup, digital phone lines may be more reliable than PSTN (public switched telephone network) lines. Many digital services, for instance, are distributed throughout several data centres. There will be no major disruption even if one fails. Your service will continue to operate normally even if traffic suddenly shifts to a different protocol. Just make sure you choose well when it comes to a company powering Microsoft Teams Telephony.
There Won’t Be Enough Bandwidth
Most companies don’t have issues because phone calls use relatively little network bandwidth. Make it a priority to learn about your business’s needs before deciding on a digital phone system. That way, you’ll be able to give everyone enough bandwidth and the correct kind of internet connection to accomplish their goals.
It’s Too Technical
In comparison to traditional, on-premises phone systems, digital alternatives are far simpler to maintain. And because it’s digital, there’s no need to wait around for an engineer or a physical upgrade; all updates and maintenance can be done remotely and in real-time. Plus, you’ll never be behind the times when it comes to features and upgrades.
You’ll Need A New Number
You can continue using your current numbers. You can have the same number on numerous devices wherever you are, which is one of the major benefits of digital networks over traditional landlines. Customers can phone your office number, and you can answer it virtually anywhere you have access to the internet. You won’t ever again miss a call.
It’s Only For Big Business
Everyone can use it, from small businesses to large corporations. It is simple to use because of its scalability, adaptability, and agility. There is a digital phone system that is ideal for every business, regardless of size, ranging from a single digital line targeted at the microbusiness to a full collaboration system for the enterprise employing hundreds of people. You are free to start small and grow as necessary for your business.
It’s a genuinely flexible solution that is simple to set up and use. As your business grows, you can also easily add more phones to it. Additionally, the advanced features you’ll have access to will improve and elevate the customer experience.